ARTICLE 1 – PARTIES

SELLER
Commercial Title:
Address:
Telephone :
Seller Mersis No:
Seller E-Mail Address:
Cargo Company to be sent by the Buyer to the Seller in Case of Return:

 

RECEIVER
Name and surname :
Address:
Telephone :
Email:

ARTICLE 2-SUBJECT AND SCOPE OF THE CONTRACT

This Distance Sales Contract (“Contract”) has been drawn up in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. The parties to this Agreement acknowledge and declare that they know and understand their obligations and responsibilities arising from the Law on Consumer Protection No.6502 and the Regulation on Distance Contracts under this Agreement. The subject of this Agreement; Goods with the qualifications specified in the Contract, for which the Buyer has electronically ordered from the website (“Website”) of Alhamra (“Alhamra”) under the name [Elhamra.com.tr] (“Website”). / Regarding the sale and delivery of the service, it constitutes the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts. The execution of this Agreement will not prevent the execution of the provisions of the website membership agreements concluded by the parties separately with the Alhambra, and the parties acknowledge and declare that the Alhambra is not a party to the sale of the Goods / Services subject to this Agreement and has no responsibility and commitment to the parties to fulfill their obligations under the Agreement. .

ARTICLE 3 – BASIC QUALIFICATIONS AND PRICE OF THE CONTRACT SUBJECT GOODS AND SERVICES (INCLUDING VAT)

bÜrün Kodu Ve Adı	Adet	Satici Unvani	Birim Fiyatı	Birim İndirimi	Kupon	Puan	Toplam Satış Tutarı	Vade Farkı	KDV Dahil Toplam Tutar
Kargo – Yurtiçi – Ücretsiz Kargo

The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.

Total product price excluding shipping:
Shipping fee:
Total Cost Including Shipping:
Payment Method and Plan:
Interest Received:
Interest rate used in Maturity Difference calculation:

Delivery Terms:

Delivery address:
Delivery Person (s):

THE PRICE OF THE SUBJECT PRODUCT IS COLLECTED FROM THE BUYER BY ALHAMRA ON BEHALF OF THE SELLER UNDER THE PAYMENT PROTECTION SYSTEM. BY PAYING THE PRICE OF THE GOODS TO THE ALHAMRA, THE PRODUCT WILL BE DEEMED AS PAID TO THE SELLER.

ARTICLE 4 – GOODS DELIVERY AND DELIVERY METHOD

The Contract has entered into force upon being approved by the Buyer electronically, and is executed by the delivery of the Goods / Service purchased by the Buyer from the Seller to the Buyer. The Goods / Service will be delivered to the address specified by the Buyer in the order form and this Agreement and to the authorized person (s) specified.

ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE

Unless otherwise stated, the delivery costs of the goods belong to the Buyer. If the seller declares on the website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller. Delivery of the goods; It is made if the stock of the seller is available and within the promised time after the payment is made. The seller delivers the Goods / Service within 30 (thirty) days from the order of the Goods / Service by the Buyer, provided that the fulfillment of the goods / services subject to the order becomes impossible. If, for any reason, the Goods / Service fee is not paid by the Buyer or the payment made is canceled in the bank records, the Seller shall be deemed to be free from the obligation to deliver the Goods / Service.

The Buyer is responsible for the shipping cost in the order cancellations made by the Buyer after the goods have been shipped by the Seller, but before the Buyer receives it.

ARTICLE 6 – BUYER’S DECLARATIONS AND COMMITMENTS

The Buyer declares that he has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics of the Contractual Good / Service, the sales price and payment method, and the delivery and shipping costs on the website, and that he has given the necessary confirmation electronically. Buyers can convey their requests and complaints in the capacity of Consumers to the Seller contact information above and / or through the channels provided by the website. The Buyer confirms this Agreement and the Preliminary Information Form electronically, the address to be given to the Buyer by the Seller before the conclusion of the distance contracts, the basic features of the ordered Goods / Service, the price of the Goods / Service including taxes, payment and delivery. It also confirms that it has received the delivery price information accurately and completely. Without inspecting the Buyer before receiving the Contractual Goods / Service; destroyed, broken, torn package, etc. In case of receiving the damaged and defective Goods / Service from the cargo company, the responsibility belongs entirely to him. The Goods / Service received by the buyer from the cargo company officer will be deemed undamaged and intact. After the delivery, the responsibility of the Goods / Service and the damages belong to the Buyer. If the relevant bank or financial institution fails to pay the price of the Goods / Service to the Seller due to the fact that the credit card belonging to the Buyer is used unfairly or unlawfully by unauthorized persons, not due to the Buyer’s fault, after the delivery of the Goods / Service. is obliged to return the Goods / Service to the Seller within 3 (three) days. In this case, delivery costs belong to the Buyer.

ARTICLE 7 – SELLER’S DECLARATIONS AND COMMITMENTS

The Seller is responsible for the delivery of the Contractual Goods / Services to the Buyer in accordance with the Consumer Legislation, in a sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any. If the seller cannot deliver the goods / services subject to the contract within the due time due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer within 3 (three) days from the date of learning. If the Contractual Goods / Service is to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

ARTICLE 8 – RIGHT TO WITHDRAWAL

The Buyer can return the purchased Goods / Service within 14 (fourteen) days from the date of delivery, using the right of withdrawal, without any legal or criminal liability and without any justification. The right of withdrawal notification and other notices regarding the Agreement belong to the Seller and / or on the website will be sent with the specified communication channels. BECAUSE THE ALHAMRA IS NOT A PARTY TO THIS DISTANCE SALES CONTRACT, THE RIGHT OF WITHDRAWAL CANNOT BE USED AGAINST THE DP OR A REFUND CAN NOT BE REQUESTED. In order to use the right of withdrawal, it is necessary to notify the Seller in accordance with the provisions of the legislation and the option of using the right of withdrawal on the Website. If the right of withdrawal is exercised: a) The Buyer sends the goods back to the Seller within 10 (ten) days after the right of withdrawal has been exercised. b) The box of the goods to be returned within the scope of the right of withdrawal, its packaging, if any, standard accessories, if any, other products gifted with the goods must be returned in full and without damage. Within 14 (fourteen) days following the exercise of the right of withdrawal, the cost of the goods will be returned to the Buyer as paid. While the goods are returned to the Seller, the original invoice submitted to the Buyer during the delivery of the goods must also be returned by the Buyer.

As long as the Buyer sends the Goods to be returned to the Seller through the Seller’s contracted cargo company specified in the pre-information form, the return shipping fee belongs to the Seller. The Seller is not responsible for the return cargo price and the damage to be incurred during the shipping process of the Goods, if the Seller sends the Goods to be returned with a cargo company other than the contracted cargo company.

ARTICLE 9 – CASES IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

The right of withdrawal cannot be used in the following cases: a) Contracts for goods or services whose prices vary depending on fluctuations in the financial markets and are not under the control of the seller (jewelry, gold and silver category products) b) Prepared in line with the consumer’s wishes or expressly his personal needs, which are suitable for return In the contracts for the delivery of goods that are not in danger of deterioration or that are likely to expire, c) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; d) Contracts relating to goods that are mixed with other products after delivery and which cannot be separated by their nature e) Provided that the consumer has opened the protective elements such as packaging, tape, seal, package, the book, sound or agreements regarding image recordings, software programs and computer consumables f)In contracts for the delivery of periodicals such as newspapers and magazines other than those provided under the subscription agreement g) Contracts for accommodation, car rental, car rental, food and beverage supply and leisure or recreation, which should be made on a specific date or period h) Wager and in the contracts regarding the performance of the services related to the lottery i) In the contracts regarding the services started with the consent of the consumer before the right of withdrawal expires, i) In the contracts regarding the services performed immediately in the electronic environment and the intangible goods delivered to the consumer immediately and the goods / services subject to the contract Excluded from the scope of application of the Distance Contracts Regulation (foodstuffs, beverages or other daily consumption items delivered to the buyer’s residence with regular deliveries of the seller and services in areas such as travel, accommodation, restaurant, entertainment sector). In case of any delay, the right of withdrawal cannot be exercised, since the provisions of the Distance Contracts Regulation cannot be applied to the legal relationship between the Buyer and the Seller. The cancellation and return conditions of such Goods / Services offered for sale in the holiday category are subject to the Seller’s practices and rules.

ARTICLE 10 – RESOLUTION OF DISPUTES

Consumer Arbitration Committees and Consumer Courts in the world of the Buyer’s Goods or Services are authorized in the implementation of this Distance Sales Contract up to the value declared by the Ministry of Customs and Trade. 68th of the Consumer Protection Law No. 6502. District / provincial consumer arbitration committees are authorized for the lower and upper limits specified in the 1st paragraph of the Article.

ARTICLE 11 – PRICE OF GOODS / SERVICES

The cash or deferred sales price of the product is included in the order form, but it is the price present in the information mail sent at the end of the order and the invoice sent to the customer with the product. Discounts, coupons, shipping costs and other applications made by the seller or Alhambra are reflected in the sales price.

ARTICLE 12 – DEFAULT STATE AND LEGAL RESULTS

In the event that the Buyer defaults on the transactions made by credit card, the cardholder will pay interest and be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may apply for legal remedies; In the event that the Buyer goes into default due to the debt of the Buyer, the Buyer shall be responsible for the loss and damage suffered by the Seller due to the delayed performance of the debt of the Buyer.

ARTICLE 13 – NOTIFICATIONS and EVIDENCE AGREEMENT

All kinds of correspondence between the Parties under this Contract will be made via e-mail, except for the obligatory cases listed in the legislation. The Buyer decides that the official books and commercial records of the Seller and Elhamra as well as the electronic information and computer records kept in its database and servers will constitute binding, final and exclusive evidence in disputes arising out of this Agreement, and that this article shall constitute binding, final and exclusive evidence. It accepts, declares and undertakes that it is in the nature of an evidence agreement.

ARTICLE 14 – ENFORCEMENT

This Agreement, which consists of 14 (fourteen) articles, was read by the Parties and entered into force on 04/07/2017 by being approved by the Buyer electronically.

SATICI

ALICI